Erik-Paul Gibson

About

I am an experienced, flexible & dedicated User Interface Designer, UX Designer, Project Manager, Usability Analyst, CSS Developer & Web Standards Advocate. My favorite experience is seeing the look on a customer's face that says, "I get it," when using a great technology product.

Areas of Focus

  • Wireframes & Interactive Prototypes
  • Presentation design & delivery
  • Project Management & Software Implementation
  • Lean UX (Agile/Scrum, Kanban)
  • Usability Testing & User Research - Certified Usability Analyst (HFI)
  • User Interface Design & Interaction Design
  • Web Accessibility (Section 508 & W3C)
  • Handcrafted standards compliant HTML & CSS, including HTML5 & CSS3

Work History

  • Global Research Center at GE (Bay Area TechWorkers), 2013 – Present
  • Permanente Medical Group (DISYS), 2011 – 2012
  • Self Employed Consultant (Valley View Wine Sales, PE Americas, Cloudshare), 2010 – Present
  • ICW Inc., 2008 – 2009
  • Lumetra, 2003 – 2007
  • NetSchools (Plato Learning), 2001 – 2002
  • Work.com (Excite@Home, Dow Jones), 2000 – 2001
  • Adept Technology, 1999 – 2000
  • Cytopia Software, 1995 – 2000
  • Adobe Systems, 1991 – 1995
  • Consulting & Contracts (Quantcast, Chevron, Broadlane, Oakland City Attorney, Robert Half International, FastFactory, Adept Technology, Macromedia, Adobe Systems), 1995 – 2008

Career Highlights

GE Global Research

Title: Lead User Experience Designer Roles: User Interface Designer, Usability Analyst, User Experience Designer

  • Designing Web Applications for four GE Businesses
  • Helping define the Industrial Internet
  • Creating a Lean UX practice.
  • Working with development teams to support implementation
  • Conducting user research & usability testing.

Permanente Medical Group

Title: Senior User Experience Designer Roles: User Interface Designer, Usability Analyst, User Experience Designer

  • Designed Web applications for My Doctor Online
  • Created low-fidelity wireframes
  • Created hi-fidelity interactive prototypes
  • Worked with development teams to support implementation
  • Conducted user research & usability testing.

Cloudshare

Title: User Experience Designer Roles: User Interface Designer, User Experience Designer, User Researcher

  • Created low-fidelity & hi-fidelity wireframes for ecommerce & administrative workflows for Cloudshare’s signature product.
  • Created personas
  • Conducted user research
  • Developed workflow diagrams
  • Created Agile User Stories

PE Americas

Title: User Experience Designer Roles: User Interface Designer, User Researcher

  • Created conceptual design for Web based bill of materials (BOM) sustainability report generator.
  • Created conceptual design for Web based manufacturer sustainability catalog.
  • Developed wireframes & HTML/CSS/jQuery prototypes for two sustainability management Web applications.

ICW Incorporated

Title: User Interface Designer/Usability Analyst Roles: User Interface Designer, XHMTL-CSS Developer, Web Designer & Usability Analyst

  • Co-authored technical paper about best practices using Web portal applications in a healthcare environment.
  • Designed interactive prototypes using the Liferay Open Source portal, HTML, CSS & jQuery.
  • Designed Web based presentations for trade shows.
  • Developed personas, wireframes, prototypes & performed usability tests for three healthcare Web applications concepts.
  • Presented Web application designs to 17 customers in support of ICW sales staff.
  • Presented Web application designs to ICW executive management & technical architects.

Lumetra

Title: Webmaster Roles: Webmaster, Web Designer, Project Manager & Usability Analyst

  • Demonstrated Web applications for Lumetra Executive Management & CMS (Medicare) Officials.
  • Designed Content Management System (CMS) based on Extron CMS 400.
  • Developed personas, wireframes, prototypes & performed usability tests for five internal & external Web applications.
  • Managed & administered internal collaboration platform.
  • Managed three complete Web site redesign projects.
  • Trained editorial staff in CMS usage.
  • Trained medical & professional staff in usage of internal & external Web applications.
  • W3C Web Standards & Section 508 Accessibility advocate.
  • XHMTL & CSS development.

Netschools Corporaton/Plato Learning

Title: Webmaster/Project Manager Roles: Web Designer, Web Developer, Project Manager & Usability Analyst

  • Designed & implemented Interwoven Teamsite Content Management System (CMS).
  • Trained editorial staff in CMS usage.
  • Usability testing for Netschools Orion K-12 Web based assessment system.

Work.com

Title: Webmaster Roles: Intranet Webmaster, Web Designer, Web Developer & Server Administrator

  • Designed & built internal Web applications for job ticketing & bug tracking using Macromedia Dreamweaver, ASP & Microsoft SQL Server.
  • Designed & built nationwide corporate Intranet supporting all Work.com employees.

Adept Technology

Title: Manager, Electronic Marketing Systems Roles: Webmaster, Web Designer, User Interface Designer, Project Manager & Consultant

  • Consulted for Adept funded robotics exchange startup Fast Factory.
  • Created use case & workflows for Fast Factory Web based automation design system.
  • Built wireframes, HTML prototypes & Web designs for Fast Factory.
  • Project Manager & implementer for Adept customer relationship management (CRM) based on Pivot Relationship.
  • Redesigned two Adept Web sites & Adept subsidiary SILMA Software Web site.
  • Trained Adept’s national sales staff.

Cytopia Software Incorporated

Title: Owner/Founder Roles: User Interface Designer, Usability Analyst & Product Manager

  • Designed five commercial software products.
  • Designed, built & managed Cytopia.com, Cytopia’s corporate Web site.
  • Negotiated bundle agreements with Corel Corporation & Macromedia. Cytopia Software was bundled & distributed with hundreds of thousands of copies of Corel Draw & Macromedia Fireworks.
  • Presented & demonstrated Cytopia products to more than 50 User Groups & Industry Conferences.
  • Developed press release & software documentation for five Cytopia products.
  • Consulted on custom software projects for many top Silicon Valley software companies, including: Adobe, Macromedia, Fuji-Xerox, Pixera & Minolta.

Adobe Systems

Title: Senior Product Specialist Roles: Senior Technical Support Specialist, User Researcher, QA Tester, Product Team Member, Trainer, User Group & Conference Presenter

  • Beta tester & consultant through Adobe Illustrator 10.
  • Demonstrated Adobe products at more than 36 user group meeting, industry conferences & trade shows.
  • Directly managed beta programs for Adobe Illustrator 5-6 & Adobe Dimensions 1-3.
  • Liaison to product marketing & engineering teams.
  • Product team member for Adobe Illustrator 3-6 & Adobe Dimensions 1-3.
  • Trained more than a dozen technical support representatives.
  • Worked directly with engineering team to solve customer issues & test product features for Adobe Illustrator 3-6.
  • Worked with many of the industry’s top artists, designers & illustrators.

Education, Training, Certification & Industry Conferences

  • Adaptive Path UX Week, 2013
  • Web 2.0 Technology Conference, 2011
  • Voices That Matter Web Design Conference, 2010
  • UIE Web App Masters Tour – presented by Jared Spool, 2010
  • Human Factors International (HFI) PET Design Course (taught by HFI CEO Eric Schaffer), 2009
  • An Event Apart, 2008
  • Human Factors International – Certified Usability Analyst, 2006
  • University of California, Santa Cruz – Certificate in Program & Project Management, 2001

Professional Affiliations

  • ACM – ACM is the Association for Computing Machinery, a society for information technology professionals with over 75,000 members worldwide.
  • SIGCHI – SIGCHI is an ACM Special Interest Group on Human-Computer Interaction, with over 6,000 members worldwide.
  • BayCHI – BayCHI is the largest local ACM SIGCHI chapter in the world, with 1,200 members.